This policy explains how Onward Counselling uses cookies and similar technologies on this website, what they are used for, and how you can manage your choices.
Development draft — a full cookie and storage audit must be completed before publication. Some cookie details below are placeholders pending that audit.
Cookies are small pieces of information that websites can store on your device. They can help a website function correctly, remember choices, and understand how the website is being used.
Similar technologies may be used for comparable purposes, and references to cookies in this policy include those similar technologies where relevant.
The website currently uses two categories of cookies and similar technologies:
Onward Counselling does not currently use cookies for advertising, remarketing or behavioural profiling.
These cookies and similar technologies are required for the website or requested services to operate correctly. They may be used for purposes such as security, remembering privacy choices, submitting forms or supporting booking functionality.
These cannot be switched off through Cookie Settings where they are genuinely necessary to provide the requested service.
Analytics helps Onward Counselling understand how visitors use the website, such as which pages are visited and how people move through the site. This information can be used to improve the website.
Google Analytics 4 is intended to be used for this purpose.
Analytics is disabled unless you choose to allow it. Analytics data is not used for advertising, remarketing, audience targeting or profiling.
Google Analytics 4 is provided by Google and may process information such as:
Ordinary Google Analytics reporting does not provide Onward Counselling with your name. For broader information about how personal information may be processed, including international transfers, see the Privacy Notice.
The table below will list cookies and technologies that have been verified through a browser audit. During development, only confirmed cookies are shown.
| Cookie / technology | Provider | Purpose | Category | Duration |
|---|---|---|---|---|
| onward_cookie_consent | Onward Counselling | Remembers your cookie consent choices | Strictly necessary | Persistent |
| [Cookie audit required before publication — GA4, booking embed and form cookies to be verified] | ||||
[Audit Google Analytics 4 cookies (_ga, _ga_<measurement-id>), booking embed cookies and form cookies before publication. Do not list cookies that are not actually present.]
Some parts of the website, such as the booking system, are provided using third-party technology. These services may use storage or access technologies where required to provide the functionality requested by the visitor.
[Audit the booking embed and form behaviour before publication. Do not automatically categorise every third-party cookie as essential.]
You can review or change your cookie choices at any time using Cookie Settings.
If you previously allowed analytics, you can withdraw that choice at any time through Cookie Settings. Analytics should stop being used for future activity once your preference has been changed.
Withdrawing consent does not automatically delete information that may already have been collected while analytics was enabled.
This Cookie Policy may be updated if the website, technology providers or use of cookies changes. The latest version will always be available on this page.
For more about how personal information is handled, see the Privacy Notice. You can also raise a concern with the Information Commissioner's Office.